We start every conversation with a free discovery call. We listen to where the business is, what is not working and what you are trying to achieve. From there we recommend the service or combination of services that fits the actual problem, not a predetermined package.

Not always, but it helps. If you have a clear sense of who you are, who you serve and why you are different, we can move straight into design. If there is any uncertainty on those questions, starting with strategy will make every design decision faster, cheaper and more effective.

It depends entirely on the scope. A brand audit is typically two to three weeks. A full visual identity is six to eight weeks. A rebrand from strategy through to production can run twelve weeks or more. We scope each project clearly at the outset so you know what to expect before we start.

Yes. Our team operates from Brisbane and Cape Town, and we work with clients across Australia and internationally. Most of our process is remote-friendly and we have never found location to be a barrier to good work.

Absolutely. Not every engagement is a full rebrand. We frequently work within existing brand systems to refine, extend or apply them correctly. A brand audit is often the best starting point to understand what is worth keeping and what needs to change.

Yes. Our Brand Partnership retainer is designed exactly for this. After a project is delivered, many clients continue working with us on a monthly basis for design production, campaigns and ongoing brand management. Ask us about availability.